Privacy Policy
This Privacy Policy describes how CARDGENIE FINANCIAL SERVICES PRIVATE LIMITED ("we", "our", "us") collects, uses, stores, and protects your personal data through our website and mobile application.
We do not offer any services outside India, and your data is stored and processed in India. By using our Platform, you agree to this Privacy Policy and applicable Indian laws.
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INFORMATION WE COLLECT
1. Personal Information
Email address, name, date of birth, address, and profile details provided during signup.
Sensitive personal data such as bank account details, card information, or biometric data when explicitly enabled by you.
2. Camera Permission
We request camera access only to scan cards when you choose to use this feature.
• No images or videos are stored
• Camera access is optional
3. Usage Data
• App usage statistics
• Transaction history
• Bill payment records
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USE OF INFORMATION
We use your data to:
• Provide and improve our services
• Personalize user experience
• Detect fraud and ensure security
• Communicate offers and updates
• Comply with legal obligations
You may opt out of marketing communications at any time.
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SHARING OF INFORMATION
We may share your data with:
• Group companies and affiliates
• Banking and payment partners
• Government or law enforcement authorities when legally required
We are not responsible for third-party privacy practices.
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SECURITY PRACTICES
We follow reasonable security measures to protect your data.
However, no transmission over the internet is completely secure.
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DATA RETENTION & DELETION
You may delete your account from the app settings.
We retain data only as long as required by law or for legitimate business purposes.
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YOUR RIGHTS
You may:
• Access and update your data
• Withdraw consent by writing to our Grievance Officer
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CHANGES TO THIS POLICY
We may update this policy periodically. Please review it regularly.